SoftwareReviews also presented FigBytes with the Top Rated Product Award
OTTAWA, Ontario, Canada, Dec 19, 2023 – FigBytes, creators of the leading Sustainability Platform for impact-focused organizations, today announced that it has been named to the Champions Diamond in the 2023 Environmental, Social and Governance (ESG) Reporting Software Emotional Footprint Guide from SoftwareReviews, a division of IT research and consulting firm Info-Tech Research Group. This recognition is based on the collective knowledge of real users and placement is based on satisfaction with product features, vendor experience, capabilities, and emotional sentiment.
SoftwareReviews named FigBytes a Champion in its 2023 ESG Reporting Emotional Footprint Diamond as the company received an 8.8 composite score which represents the complete and aggregated satisfaction score from end users. FigBytes also notched a 9.3 customer experience score as well as a +99 emotional footprint ranking. The Emotional Footprint Diamond illustrates how users view their interactions with their software vendor compared against their perceived cost to value of the software. Caring, productivity enabling, time savings, vendor integrity, and client friendly policies were amongst the strongest attributes associated with FigBytes.
The Emotional Footprint score makes this ranking by SoftwareReviews unique as it is the inclusion of aggregated emotional response ratings in the areas of service, negotiation, product impact, conflict resolution, and strategy and innovation. This creates a powerful indicator of overall user feeling toward the vendor and its product from the software users’ point of view.
“We’re pleased to be named a Champion in the 2023 ESG Reporting Software report from SoftwareReviews,” said Ted Dhillon, co-founder, FigBytes. “By relying on customer experience ratings from procurement to implementation, service, and support, this unique approach to ESG vendor rankings provides a valuable tool for clients as they evaluate their ESG software options. Combined with a comprehensive evaluation of a vendor’s product capabilities, customers now have several options for choosing the best partner to help them achieve their ESG and sustainability goals.”
Top-Rated Vendor 2023
In addition to being recognized as a 2023 Emotional Footprint Champion, FigBytes also received the Top Rated vendor award this year as well. These awards are based on the collective knowledge of real users and placement is based on satisfaction with product features, vendor experience, capabilities, and emotional sentiment. FigBytes has received a total of four awards this year from SoftwareReviews. Early this year, FigBytes was named a Leader in SoftwareReviews’ ESG Reporting Software Data Quadrant Report.
Get the Report Now
Both reports are now available from SoftwareReviews. The reports are complimentary once registered.
About SoftwareReviews Awards and Software Reports
SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product. Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise. Learn more at http://www.softwarereviews.com.
SoftwareReviews is a division of Info-Tech Research Group, a world-class IT research and consulting firm established in 1997. Backed by two decades of IT research and advisory experience, SoftwareReviews is a leading source of expertise and insight into the enterprise software landscape and client-vendor relationships. By collecting real data from IT and business professionals, the SoftwareReviews methodology produces the most detailed and authentic insights into the experience of evaluating and purchasing enterprise software.
FigBytes empowers impact-focused organizations to make positive change for people and the planet. The FigBytes Sustainability Platform transforms complex environmental, social, and governance information into simple reporting and functional insights by capturing operational and supplier data in a central, secure, cloud-based platform that manages strategy, automates framework reporting, and simplifies stakeholder engagement, for climate, water, and beyond. FigBytes has been part of the AMCS Group since October 2023. To learn more, visit https://figbytes.com/